Osmo's Maintenance kit is an all in one pack containing:
Suitable for use on wood and cork floors finished with one of Osmo's Polyx Oils.
To view a video using Osmo maintenance products, please click on the video tab on this page.
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Oils are heavy and expensive to transport around the country - especially across Cook Strait.
For the most efficient and cheapest shipping, we use Castle Parcels/Post Haste Couriers which is a 2-3 day delivery service throughout NZ (except rural). Freight charges on the web site are based on the weight per package delivered to your door.
For Auckland and regional (Whangarei to Hamilton) we use NZ Couriers which is an overnight service.
Orders can be collected from Natural Oils' warehouse at 218H Marua Road, Mt Wellington, Auckland. Warehouse hours are variable, but are generally 9:00am - 2:00pm weekdays. Please phone (09) 575 9849 before calling, to ensure the warehouse will be open when you wish to collect.
Goods are generally shipped to the buyer on same, or next business day via “Track and Trace” couriers. Courier costs are calculated on the weight, number of packages and destination of the order.
Orders are shipped from Auckland. Delivery can vary depending on location, but is usually 2-3 business days. Rural deliveries will generally take an extra day. Where goods are shipped inter island, the seller cannot be held responsible for delays in transit over Cook Strait. Bad weather can delay ferry sailings and add 1 or 2 days to the normal delivery time.
Shortages, Damages or Loss in Transit
Liability for shortage in the quantity of goods delivered is limited to making up the shortage. Where the buyer believes there is a shortage in the quantity of product delivered, the buyer must notify Natural Oils Ltd of any such claim within 7 days of delivery, and must provide Natural Oils Ltd with a reasonable opportunity to investigate that claim.
Goods leaving Natural Oils' premises are adequately packed. Any loss or damage in transit must be notiified to Natural Oils Ltd who will then lodge a claim against the carrier in the prescribed manner.
No damage claims will be considered after 7 days of receipt of goods.