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Privacy Policy

We are committed to protecting your privacy.

We do not collect personally identifiable information about you when you visit this site unless you choose to give it to us by completing an online form or registering for our newsletter. If you do choose to give us your personal details (such as your name, email address, telephone number etc) they will be able to be accessed by our staff for the purposes for which you supplied it and/or so that we can better understand you and your interest in our services.

While we do not collect personally identifiable information about you if you only visit our website, we do analyse non-identifiable web traffic data in order to help improve our website. This information does not identify you personally and is not linked to any personally identifiable information that you may have provided. For more information about our analysis of non-identifiable information please refer to the Google Analytics section below.

Who we share this information with:

We do not and will never disclose any personal information you provide to us to any outside parties without your permission, unless it is necessary for us to do so in order to carry out our service to you or otherwise as required by law.

Cookies:

Cookies are small files that a website can send to your computer which can be stored on your hard drive (persistent cookies) or in memory (session cookies). Cookies store information about your preferences on a particular website and can remain on your computer once you have exited from that website.

We will also use cookies to keep track of cart contents while you are browsing our site.

Google Analytics:

We use Google Analytics software to help measure traffic patterns to, from, and within our website. This service is used to anonymously aggregate website statistics such as number of page views, the number of visitors, time spent on our site, browser types, and common entry and exit points into and from the website.

All information is aggregated by Google Analytics and provided to us to help us better understand usage of our website – no individual visitors are identified. Google Analytics is a leader in the Internet industry and their systems have been adopted as an accepted website traffic measurement standard amongst major Internet sites. You can learn more about Google Analytics by visiting the following links.

http://www.google.com/analytics/http://www.google.com/intl/en_ALL/privacypolicy.html

   
Links to other websites:

This web site contains links to other sites. Please be aware that we are not responsible for the accuracy or the privacy practices of such sites. This privacy policy applies solely to information collected on this website.

Newsletters and mailing lists:

If you currently subscribe to our newsletter and you no longer wish to receive it, you may unsubscribe by contacting us using the contact details at the bottom of this page or by clicking on the ‘Unsubscribe’ link at the bottom of our newsletter.

Accessing and updating your personal information:

We are happy to provide you with access to any personal information that we hold about you. If it is incorrect, please ask us to correct it by contacting us via the details provided at the bottom of this page.

If at any time you would like to opt out of receiving any correspondence from us, or would like your personally identifiable information removed from our database, please contact us using the details at the bottom of this page and we will honour your request.

Payment Information:

We do not store or retain any of your personal payment information. All monetary transactions through our e-commerce website are securely processed through our third party provider Windcave (Formerly Payment Express).

When you provide us with your card details over the phone, they are entered directly into the secure Windcave payment gateway for approval.

You can view Windcave’s privacy policy here: https://www.windcave.com/privacy-policy

How to contact us:

If you would like to know more about how we collect, record, store and use any personally identifiable information you provide to us, please contact us using the details below.

Email: info@osmo.co.nz

Phone: 09 575 9849

Address: 218H Marua Road, Mt Wellington, Auckland

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